Event Information

Event Topic:
Improve Med Device Customer Support and Experience with Generative AI

Event Description:
Generative AI is changing the game for medical device companies. It can help them deliver better customer service and support in different ways. Join me in this session where I will share: - How AI and ML can enhance Med Device Customer Support - How Gen AI can create a better customer journey with remote service, field service and biomeds - How AI in Customer Service can improve product quality - What to look out for when implementing AI and ML solutions

Date/Time:
Date(s) - 02/20/24
8:15 am - 10:15 am

Event Location:
Zoom talk: https://us02web.zoom.us/j/88549236999:

Speaker Information

Event Speaker:
Ramki Pitchuiyer

Event Speaker Title:
Co-Founder & CTO

Event Speaker Company:
Ascendo.ai

Event Speaker Bio:

Ramki is a Co-Founder/CTO of Ascendo.ai, which redefines the future of Customer Support through Artificial Intelligence/Machine Learning. Ascendo predicts root cause, finds solutions and helps avoid future problems for the expert technical support teams while Product teams get the true voice of the customer and get product feedback. Prior to Ascendo, Ramki co- founded Paloras Corporation in 2011, which was awarded Top 100 businesses in Bay area (by revenue) by the San Francisco Business journal. Ramki is an outdoor enthusiast and currently serving as a Board member with Mountaineers.Org (www.mountaineers.org).

Event Details

Cost:
$0

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